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Frequently Asked Questions

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FAQs

Find answers to your questions about our training programs, enrollment process, and more.
We're here to help you succeed!

Are the training programs certified?

Yes, all our training programs are certified. At the end of each course, you will receive a certificate validating your skills and efforts. This certification can be a valuable asset for your
professional or academic pursuits.

What tools and resources are included in the courses?

We provide a modern and user-friendly e-learning platform accessible at any time, allowing
for flexible learning. Additionally, each learner receives tailored resources based on their
level, such as course materials, interactive exercises, and specific tools to enhance
understanding and practice.

What are the session schedules?

The schedules are fully customizable according to your availability. Whether you prefer to
attend your sessions online or in person, we adapt to your timetable. This flexibility allows
learners to balance their training with personal or professional commitments easily.

Can I obtain a training certificate?

Absolutely. An official training certificate will be issued to you at the end of your course, proving that you have completed the program. This certificate can enhance your resume and showcase your skills to employers or academic institutions.

Are there native teachers?

Yes, our team includes native teachers who provide a fully immersive learning experience.
This helps you not only master the language but also become familiar with idiomatic
expressions and cultural nuances specific to each language taught.

Do you offer preparation programs for tests (TOEIC, TOEFL, IELTS)?

Yes, we offer comprehensive and specific preparation programs for the TOEIC, TOEFL, and IELTS tests. These programs include theoretical courses, exam simulations, and practical exercises to help you maximize your score and achieve your goals.

Is there personalized support?

Yes, every learner benefits from personalized support throughout their training. Our
instructors are available to answer your questions, guide your progress, and tailor the learning materials to your specific needs.

Can I cancel or reschedule a session?

Yes, you can cancel or reschedule a session. To avoid any charges, the request must be made at least 48 hours in advance. After this period, the session will be billed. We always strive to find a solution that works best for our learners.

What happens if I miss a session?

If you cannot attend a session and notify us at least 48 hours in advance, we will rearrange the session for you. However, if no notification is given within this timeframe, the session will be considered completed.

What are the advantages of your training center compared to others?

Our center stands out thanks to:

  • A 24/7 e-learning platform that allows you to learn at your own pace.
  • Fully personalized courses and resources tailored to each learner’s needs
    and goals.
  • A 98% satisfaction and success rate, reflecting the quality of our programs.
  • A qualified team, including native teachers, ensuring effective and immersive
    learning.

Need More Help?

Contact us for any additional questions or support regarding our training programs.

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